Reception Hours
Sunday to Thursday: 9:00 am – 5:00 pm
Friday & Saturday: 9:00 am – 5:00 pm
All rates are GST (15%) inclusive and are in New Zealand dollars ($NZD). We accept payments through Internet banking, Visa, and MasterCard. A 2% fee may be added to payments made via credit card.
Reservations are a contract between Bowentown Beach Holiday Park and the person named on the reservation. It is not transferable to any other person. The named reservation holder must be over 18 years of age, occupy the campsite or room for the duration of the contract, and be responsible for all occupants and visitors of that campsite or room.
3rd week in December to after Waitangi Long Weekend. Includes Easter, Anzac and Labour Day long weekends. (please check with our team for specific dates each year)
After Waitangi Weekend to after Anzac, and then from September school holidays to 3rd week in December. (please check with our team for specific dates each year)
After Anzac to beginning of September school holidays (check with our team for specific dates each year).
Minimum stay periods may apply to weekends, public holidays and high season.
Please note:
Public holiday weekends require a 3-night minimum stay.
EASTER requires a 4-night minimum stay in all our campsites and roofed accommodation.
3rd week in December to after Waitangi Long Weekend. Includes Easter, Anzac and Labour Day long weekends. (please check with our team for specific dates each year)
All bookings between 25th December and 9th January require a minimum of 7 nights. Exceptions will only be made if your booking fills a gap between other bookings that may be shorter than the minimum nights. All other dates during Peak season, minimum stay requirements may be imposed based on availabilty.
After Waitangi Weekend to after Anzac, and then from September school holidays to 3rd week in December. (please check with our team for specific dates each year)
A minimum 2-night stay for roofed accommodation is required for all weekends during the Shoulder season.
After Anzac to beginning of September school holidays (check with our team for specific dates each year).
2-night minimum stays may apply to weekends only.
From 2:00 p.m. for roofed accommodation and 1:00 p.m. for camping sites.
Please advise if arriving after closing hours so arrangements can be made for a late check-in. You may call 0800 143 769 or email info@bowentownbeach.co.nz.
No later than 10:00 a.m. for roofed accommodation.
11:00 a.m. for Camping sites on the day of departure unless by prior arrangement.
A deposit is required for all bookings as per the following schedule.
Priority Booking Fee: Applies to all bookings made before 1 June. A booking fee of $100.00 is due at the time of reservation. This fee is non-transferable / non-refundable and does not confirm the booking. The booking fee will be deducted from the reservation balance.
Deposit:
Deposit Due: The initial deposit is due on 1 June. Bookings made after 1 June will require the initial deposit amount as stated above within 3 days of reservation.
Balance Payment Terms:
Deposit: An initial deposit of $140 is required for all powered/unpowered campsites. An initial deposit of 50% is required on all roofed accommodation.
Deposit Due: The initial deposit is due within 3 days of the booking being placed when the arrival date is more than 21 days.
Deposit: An initial deposit of the first night’s stay.
Deposit Due:
Note: Guest account credits cannot be used as a deposit.
Early departure
No refund will be issued for early departures for any reason, including but not limited to personal circumstances, weather conditions, civil emergencies or states of emergency. The full booking amount remains non-refundable regardless of the length of stay completed.
We strongly recommend all guests obtain appropriate domestic travel insurance prior to arrival to protect against unforeseen circumstances including weather events and emergencies.
Force majeure
Bowentown Beach Holiday Park will not be liable for any failure or delay in providing accommodation where such failure arises from events beyond our reasonable control, including but not limited to natural disasters, severe weather, government-imposed restrictions, or declared states of emergency. In such circumstances, no automatic refund entitlement arises and guests are directed to their travel insurance provider.
Booking changes
Date changes are subject to availability and must be requested no later than 42 days before arrival. Where a date change results in a lower-value booking, no refund of the difference will be issued within the cancellation window.
Exceptional circumstances
Refund requests outside this policy will be considered at the sole discretion of management. We recommend guests obtain appropriate domestic travel insurance to cover unforeseen events.
Acknowledgment
By paying your deposit, you confirm that you have read, understood, and agreed to these booking and cancellation terms.
No refund will be issued for early departures for any reason, including but not limited to personal circumstances, weather conditions, civil emergencies or states of emergency. It also applies to guests who are asked to leave the park because of their behaviour. The full booking amount remains non-refundable regardless of the length of stay completed.
We strongly recommend all guests obtain appropriate domestic travel insurance prior to arrival to protect against unforeseen circumstances including weather events and emergencies.
Credits are offered on a goodwill basis only. Should credit be offered, it shall be valid for 12 months only unless stated otherwise. Credits are non-refundable after the offer and cannot be used as a deposit for a future stay or in the café / store. Credits may only be used to pay off booking balances. Credits cannot be transferred to another guest unless approved by management.
If guests wish to rebook the same site or cabin on the same dates for the following year, the relevant Priority Booking form must be completed. A $100.00 booking fee must be paid to hold the reservation. Priority bookings must be completed during the current stay and are the sole responsibility of the guest.
To be eligible to roll over your booking (gap year), you must stay 4 consecutive years on the same site/cabin for the same dates. Only one gap year is permitted; further requests for a gap year must be approved by management and may result in alternative sites/cabins offered. It is the guests’ responsibility to ensure that your site is rolled over and all appropriate fees and deposits are paid.
The balance payments for reservations made prior to 15 November for each summer peak season, is payable and due before the 1st of December. Reservation balances for summer peak season bookings made after 15 November will be payable on arrival at check-in.
To help make your holiday more affordable, you may periodically pay your booking in instalments via bank transfer or credit card using the Booking reference or online payment link provided in your booking confirmation.
Bowentown Beach Holiday Park accepts pets on designated sites between mid-February to mid-December, excluding Easter and Labour Weekends. No animals are allowed into the Park outside the designated season.
Please inform us that you're bringing a pet by adding them as a "Guest" during booking.
Pets are only permitted in designated roofed accommodation. Pets are NOT allowed in non-designated accommodation—no exceptions.
All caravans and campervans require a current Electrical Warrant of Fitness displayed and must comply with LPG Standard (As/NZS3100). Management reserves the right to disconnect any caravan/campervan that does not have a current electrical warrant of fitness. You must provide your own waste container, which will be emptied in the designated dump station.
These are printed on the park map and are available at the office or on our website. They must be complied with at all times, or you may be asked to vacate the park.
We reserve the right to charge a bond to all groups, which is refundable after departure if all rules are adhered to.
Reservations are a contract between BBHP and the person named on the reservation and are not transferable to any other person. This means that the named person must occupy the roofed accommodation/site booked for the duration of the contract and is ultimately responsible for all occupants and visitors.
For group bookings, this means one person is ultimately responsible/liable for group behaviour and damage. Amendments to confirmed group bookings may incur a $20.00 admin fee per change.
Visitors are welcome to the park but must leave their vehicles outside the Holiday Park.
All visitors are at the sole discretion of the management and MUST report and register at the office and pay the visitor fee.
All visitors are the responsibility of the booking holder and must leave the park by 10:00 pm.
Please do not be offended if visitors who do not register at the office are asked to leave the park. This is for all guests' security and enjoyment of the park facilities.
Children must be supervised by a parent. Child ages are 2 to 17 years inclusive – where child rates are offered. On all accommodation, infants under 2 years are free.
We ask that all guests restrict their noise level after 10:30 pm and before 8:00 am. The only exception is New Year’s Eve, which is 12:30 am. As a guide, you are too noisy if you can be heard more than a campsite away. No music or radios after 10:30 pm.
Bowentown Beach Holiday Park reserves the right to refuse entry and/or request termination of booking without refund for disorderly conduct, including drunken behaviour.
Phone +64 7 863 5381